pad

Technical Reqirements
  • Pentium PC running Microsoft® Windows 2000 or XP
  • Compatible LAN, WAN and VPN TCP/IP network

    Telephone System Requirements
  • Nortel™ DMS-100™ Centrex
  • Dedicated MBS telephone for the supervisor set with add-on module(s) programmed as follows:
    1. Display Queue Status (DQS) feature key for queue to be monitored
    2. Display Agent Summary (DASK) feature key for each queue to be monitored

    • CallCenterStore, Inc.,
    div. PTel, Inc.
    P.O. Box 471. Monterey, CA. 93942 USA
    Phone: 831-647-7001 Fax: 831-657-9850