qsdnortbcm QSD-L-BCM - 2 Skillset Reporting Solution QSD-P-BCM - 4 Skillset Reporting Solution QSD-PP-BCM - 6 Skillset Reporting Solution QSD-M-BCM - 8 Skillset Reporting Solution CallCenterStore, Inc., div. PTel, Inc. P.O. Box 471. Monterey, CA. 93942 USA Phone: 831-647-7001 Fax: 831-657-9850